[Resolved]  Bookmyoffer.com — Defective duplicate samsung power bank 16800

Address:	Mumbai City, Maharashtra, 400021
Website:	ashokadreamholidays.com

I had placed an order for one samsung power bank 16800 mah with three mobile phones at a time charging from their website for rs. 748 vide order no: [protected] on 5th may 2016. Ie. Yesterday afternoon. I had to pay to bearer who delivered in cash as they did not accept credit card online or through net banking and had to pay rs. 50/- extra. Immediately after paying opened and tested the product which was not working and after charging the mobile was not getting charged as soon as it was connected got shut within one minute by itself. Asked the delivery person to refund the cash and take back the product who refused. Called the helpline and could not get through the number for more than an hour. After several attempts lodged a complaint with them vide my complaint reference no: r3r-148-m9gp for which no acknowledgment or email has been received and now past 24 hours.