[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Product received in dead and old condition online purchase

Address:Saharanpur, Uttar Pradesh, 247001
Website:BookMyOffers.com /SATURDAY SUNDAY MEDIA INTERNET PRIVATE LIMITED

Respected sir

i give a order on 03/06/2016 for Samsung power bank 16800mah.
My order number is - [protected]. And cost is Rs-598/- .
I received my product on 09/06/2016 . When i open my parsal then power bank is in dead and old condition . It is not in working condition .Then i call customer care approx 30 time it say please hold the line and after 30 second call disconnect automatically.

After this i mail on support.Bookmyoffer.Com but till now i have not received any response on this matter by company.

Sir i want to refund my hard earn money.

Sir i requested to you that please take action on this site and solve my problem as soon as possible. Please see attach file for power bank snape, order confirmation mail, and dispatch slip copy .

Thanks
Sandeep Kashyap
Saharanpur (U.P.)
mob-[protected]
mail- sandeep.[protected]@gmail.Com
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Mar 31, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Jun 10, 2016
Updated by snadeepkashyap
Respected sir

i give a order on 03/06/2016 for Samsung power bank 16800mah.
My order number is - [protected]. And cost is Rs-598/- .
I received my product on 09/06/2016 . When i open my parsal then power bank is in dead and old condition . It is not in working condition .Then i call customer care approx 30 time it say please hold the line and after 30 second call disconnect automatically.

After this i mail on support.Bookmyoffer.Com but till now i have not received any response on this matter by company.

Sir i want to refund my hard earn money.

Sir i requested to you that please take action on this site and solve my problem as soon as possible. Please see attach file for power bank snape, order confirmation mail, and dispatch slip copy .

Thanks
Sandeep Kashyap
Saharanpur (U.P.)
mob-[protected]
mail- sandeep.[protected]@gmail.Com
Verified Support
Jul 01, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments 

Comments

Hello sir

you are not give the response of my mail. You are said on 01/07/2016 that you will contact me, but today is 09/07/2016 & you not give any response.

I request to you that please refund my payment on urgent basis, otherwise i will take legal action on your website & company.

Thanks
Sandeep Kashyap
Mob-[protected]
sandeep.[protected]@gmail.Com

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