[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — This company send me local damage and defective product but not refund my money

Address:Gurgaon, Haryana, 122002
Website:www.bookmyoffer.com

Saturday sunday media internet pvt ltd & bookmyoffer.com are fraud company. When i open my product packet i saw they send local & defective product to me.
I have buy a samsung 16800mah power bank but its damage & defective product send me and not charging.

No call receive and no reply customer service email.

I have email customer care for refund & replace my product but they didn't reply till now. Also call customer care but not receive my call.

Product order no - [protected]

How can i refund my money and action this company? Please help me

Subrata sarkar
Mobile no - [protected]
Email: [protected]@gmail.com
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May 27, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Sep 30, 2016
Updated by subrataskr
Yesterday one guys call form bookmyoffer customer care and told me give him my band atm card no fro transfer money but i told him why need to card no, if you send money from my bank account then need only account no not card no. So please help me. I think it has fake person because for money transfer no need to atm card no.

subrata
Oct 03, 2016
Updated by subrataskr
As per complain Till now i have not response from customer care for damage product refund my money. If you not provide good product to customer then why open this fake company.
Contact me soon how to get my money.

Subrata sarkar
M: [protected]
Complaint comments 

Comments

I have many time email there customer care but till now not refund my damage product money and solve my damage product issue.
Contact me soon and solve this problem asap.

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    BookMyOffer.com / Saturday Sunday Media Internet Phone
    +91 80 1000 1133
    BookMyOffer.com / Saturday Sunday Media Internet Address
    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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