[Resolved] BookMyShow — Booking failed

Piman

Address:

Bangalore, Karnataka

Hello sir/madam, 1918 reward points have been redeemed on your Credit Card 4386XXXXXXXX4244 on 30-MAY-15 at BOOKMYSHOW.COM. But still my query is not solved, please refund my money I booked 30th may night Tanu weds manu returns ticket, forum value mall, 7.15 pm show. My credit point were redeemed through book my show but no message or mail was sent from book my show, though I received credit card mail. Credit card ending with 4244. I lost my money through this booking as couldn't get tickets. RS 530 This was the mail to Bookmyshow support team, I mailed them four times but no reply. and top of that they are not taking call on Bangalore and Mumbai both costumer care numbers. I'm shocked within this week this is second problem I'm facing.

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Complaint marked as Resolved

Verified Support

Jun 17, 2015

BookMyShow Customer Care's response Dear Customer, We are sorry for the problems you faced while transcating with us. The amount for an unsuccessful transaction if charged by us gets auto reversed from our end within a max of 4 hours. In case if you have been charged for the unsuccessful transaction the amount would get credited back to your account within a max of 10 workings days depending upon the card issuing bank. Request you to kindly wait for the mentioned period and then check your updated bank statement. For any queries, we are available 24/7 at [protected]@bookmyshow.com and LIVE CHATS. You can share the contact number entered while transacting along with the screen shot of your updated bank statement from the date of transaction till today. Our team shall take care of it. Do feel free to write to us at anytime. Your query would be acknowledged and you would be assisted accordingly. Please Note: Pls do not share any of your confidential details here. Regards, Team BookMyShow