[Resolved]  BookMyShow — Bookmyshow sale black ticket

I booked my show for Kabali movies. Bookmyshow confirm my ticket & show. Bookmyshow cancelled my ticket after 3 hours after confirm my ticket and increase the same ticket price and resale the ticket like black ticket.
I call to Bookmyshow customer care but he is not resolved my problem and he said to me I can't do any thing, this decision taken by Bookmyshow & PVR.
Please find the ticket details below:

Dear Customer,
Your ticket(s) are Confirmed! BOOKING ID
WXRMHZT
Please find your e-tickets attached to this mail or to download your ticket, click here
Kabali (Hindi) (U)
PVR: Sahara, Gurgaon (AUDI 02), National Capital Region (NCR), Gurgaon
7:55pm | Fri, 22 Jul, 2016
STAR-L11, L10
OTHER ITEMS
BookASmile (QTY 2 )
BookASmile
ORDER SUMMARY
TICKET AMOUNT Rs.450.00
Quantity
2
Internet handling fees
Rs.57.52
Booking fees Rs.50.00
Service Tax @ 14% Rs.7.00
Swachh Bharat Cess @ 0.50% Rs.0.26
Krishi Kalyan Cess @ 0.50% Rs.0.26
Other Items
Rs.2.00
Discount
Rs.0.00
AMOUNT PAYABLE Rs.509.52
BOOKING DATE & TIME
Thu, 21 Jul, 2016. 11:59am PAYMENT TYPE
Credit Card/Debit Card CONFIRMATION NUMBER
2518524
Important Instructions

Baggage Counter facility is not available.
Tickets once booked cannot be exchanged, cancelled or refunded.
The Credit Card and Credit Card Holder must be present at the ticket counter while collecting the ticket(s).
Service Tax, Swachh Bharat Cess & Krishi Kalyan Cess collected and paid to the department.
Business Auxiliary Services. PAN Based STC No. AABCB3428PST002.
For any further assistance
[protected]@bookmyshow.com helpline phone [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We sincerely regret the level of discomfort you have faced while transacting with us.

We're just the ticketing aggregates and information you're seeing is real time from the cinemas end.

The refund against the booking id WXRMHZT has been initiated from our end.

Ideally the amount does hit the account within 5-7 working days or 10/12 working days in case of nationalized bank.

You may note down the reversal code 095786

Please quote the above mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on [protected]@bookmyshow.com )

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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