[Resolved] BookMyShow — Cancel 2 movie ticket of mohenjo daro movie of today at suburbia bandra west

Bhupesh Bhangre

from Mumbai, Maharashtra

Address:

400052

Please refund my cash in my wallet
Hi customer, http://bmsurl.co/7z4V5MFH please click on the above link to get your m-ticket. Just show this qr code at the cinema entrance - please note that you cannot pickup physical tickets with this qr code.

Your ticket has been generated and sent to your email id for mohenjo daro on mon, 15 aug, 2016 7:30pm, at movietime suburbia: bandra (W) (Movietime bandra-screen), seats: dress-f5, f6. Booking id: mtsu[protected].

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Sep 23, 2016

Complaint marked as Resolved

Verified Support

Aug 20, 2016

BookMyShow Customer Care's response Hi Bhupesh,

Your view on the situation is very important to us.

We'd love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.

Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.

Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.

Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.