BookMyShow — Cancellation and Refund

Address:	S2 cinemas perambur
Website:	Bookmyshow

I had booked tickets on 23th Feb. Payment was failed. Tickets were not booked. I called your customer care number i had informed this, they told within 24-48 hours, your amount will be refund. I was waiting later on 26th feb again i call them to inform still i didnt receive any payment from you. They told me to wait within 4-5days amount will be refund. And again its 2nd march im trying to call your customer care they are not picking the call, It shows waiting. Whats the solution for this? Customer Care not giving proper response they are just telling me to wait. How may days i want to wait. Already 1 week gone.