[Resolved] BookMyShow — Cash deducted from account but not received any email or sms confirmation on ticket

bgr16

from Thiruvananthapuram, Kerala

Address:	Thiruvananthapuram, Kerala, 695564
Website:	bookmyshow

I booked 5 tickets for the malayalam movie pulimurugan at ariesplex, trivandrum for the 11:00am show on 12th october (wednesday) (executive : h - 32 to 36) using bookmyshow mobile app from my mobile no. [protected].

Cash of rs 1419 inr was deducted from the debit card account, but i have not yet received any conformation mail or sms regarding my booking.

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Nov 17, 2016

Complaint marked as Resolved

Verified Support

Oct 13, 2016

BookMyShow Customer Care's response Hi,

We sincerely regret the level of discomfort you have faced while transacting with us.

As per the chat conversation[protected], we understand that your query has been addressed.

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

keshavsr100

I wanna book 2 tickets for cricket match on 19th in delhi but I am unable to proceed for payment online.only I can see my total payment amount and pickup tickets from box office why am I not able to complete my payment online kindly help..my mobile no is [protected]

Thanks and Regards
Keshav