BookMyShow — charging extra as internet handling fee

Address:

Hyderabad, Andhra Pradesh, 500010

Bookmyshow an online movie ticket booking company is charging an extra amount towards internet handling fee, depending on the tickets we book. These charges are unfair as per the rbi rule, i question the govt using this platform that when there is a rule, why these business people are not following? Why the govt and people are not concerned about this? On top of it why consumer should go to court to sort this out?

I am hoping this will be sorted out quickly.

Let’s bring better india,
Srinivasa srirangam