[Resolved]  BookMyShow.com — Not get the refund in account.

Address:Ahmedabad, Gujarat

Hello,

On11-Septemper-2013 I booked 9 tickets for CLT20 League which was held at Ahmadabad. Due to Heavy rainfall match is shifted to Jaipur. And in this case they said they will refund full amount of money within 10-15 days. But see its about 1 month and 20days gone and still i can not get my refund back into my account. I have proof of debited amount from my bank account. Whenever i mailed to them, they said, we already processed your request, . wait for few days. I can't understand all my friends get back their refunds but why shouldn't I. Please help me to sort out this issue. This is complaint against Bookmyshow.com.
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Sep 30, 2016
Complaint marked as Resolved 
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Comments

Dear Customer,

Your concern is very important to us.

As soon as receiving the updates about the rescheduling of the mentioned match, we had initiated the refunds for all the transactions. Ideally the amount for a transaction gets reflected back to the account within 10 working days from the date of reversal.

As per your confirmation on your email conversation with us, you are in receipt of your refund.

Assuring you of our best services always.

Incase of any discrepancies please email us the screenshot of your bank statement at [protected]@bookmyshow.com and we will take it up with the concerned bank.

Thanking you.
BookMyShow

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