[Resolved] BookMyShow — Dharam palace mall noida

manojjhawar

from Razole, Andhra Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

This is one of the worst cinema hall you will ever visit. They cancel night shows for hollywood movies at their fancies . It happened with me in the month of, july, sept, oct 2014 when I went there to watch night shows. Also they will not do transactions from swipe machine saying it is out of order. Recently I went there to watch dracula and I travelled 20 kms from Noida Extn. and besides there were many people who travelled such ditances and when we reached they told the show is cancelled. I have a question for Book my show that why iti is putting names of such multiplexes on its websites and booking ticket for them?? What about our time getting wasted??

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Complaint marked as Resolved

Verified Support

Oct 26, 2014

BookMyShow Customer Care's response Dear Mr. Jhawar,

We are so sorry to know about the inconvenience you had to go through at the cinema and can understand how troublesome it must been to travel such a long distance. In case of receiving a prior notice from the cinema about a sudden show cancellation, we make it a point to inform all our customers so that they do not face any inconvenience. We also refund the entire amount of the transaction.

Thank you for sharing the feedback with us, we will certainly take this up with the concerned authorities. You having a good ticketing experience with us is always our aim.

Looking forward for future opportunities to assist you.

Thanking you.
Team BookMyShow