[Resolved] BookMyShow — Didn't got tickets after paying money.

Rohan N Jacob

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

I have booked 2 tickets for the Tamil movie I on 14th January 2015 through bookmyshow app in my Windows Phone. I have paid the money through my debit card and it showed ticket booking done. And i got a message from my bank that it had took my money for the tickets. But i didn't got any information about the tickets, no sms etc. I have waited so long and booked another 2 tickets for the same movie on the same day. That also results the same. I am fieling this complaint to return my money back.

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Complaint marked as Resolved

Verified Support

Jan 30, 2015

BookMyShow Customer Care's response Dear Customer,

We regret the inconvinience caused to you while transacting with us. Your concern is o[censored]tmost importance and would surely investigate it.

Kindly share the contact number entered while transacting with us at [protected]@bookmyshow.com. We shall take some action right away.

In case of any more assistance please feel free to write us at [protected]@bookmyshow.com. You can also LIVE CHAT with us.

Regards,
Team BookMyShow

Verified Support

Feb 01, 2015

BookMyShow Customer Care's response Dear Customer,

We do understand your concern and are sorry for the trouble caused to you.

Providing you are good ticketing experience is always at heart and would surely investigate your concern.

Kindly share the contact number entered while transacting at [protected]@bookmyshow.com. We shall take some action immediately.

For any queries, feel free to write us at [protected]@bookmyshow.com. You can also LIVE CHAT with us.

Thanking you,

TeamBookMyShow