BookMyShow — Failed booking and refund

Address:

Utraula

Respected sir, I had booked my ticket but the booking shows that it have failed and they didn't received any payment but the money is debited from my account. I want my refund sir.
My transaction ID is Rs 1164.30 debited from A/C XXXXXX4438 and credited to [protected]@axisbank UPI Ref:[protected].
Please help.