[Resolved] BookMyShow — Gift voucher exhausted (Exp dt: 29.02.2016)

dpknyk1993

from Bengaluru, Karnataka

Address:	560010
Website:	www.bookmyshow.com

Started booking movie tickets for Deadpool today and while making payment I attached Goft voucher and it was successfully added. So while paying remaining amount for completion of transaction it got timed out. Then again after a five minutes I tried booking ticket, while applying GV it said "Voucher code already Exhausted" as I had not availed in previous one. Kindly enable the same at the earliest.

Deepak Nayak
[protected]@icloud.com
[protected]

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Complaint marked as Resolved

Feb 14, 2016

Updated by dpknyk1993 Call came from Number +[protected] and excecutive asked for card details so that they can credit my amount. Didn't got the amount till now as they say there is gateway problem in txn and I used to transact online frequently in the same. Disappointed by service.

Verified Support

Feb 16, 2016

BookMyShow Customer Care's response Hi, Your view on situation is very important to us. In the event of redeeming the voucher and the transaction being incomplete or unsuccessful, the voucher gets blocked in the system for 40 mins which is then automatically released and in such a case you can try logging in again after the mentioned period to avail the voucher. In case the problem persists, you are requested to attach a screen shot of the error encountered while availing the mentioned voucher on [protected]@bookmyshow.com Thanks for being a part of the Bookmyshow family! Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative