[Resolved]  BookMyShow — Money debited but tickets not received

My transaction ID : T2301102154204625078278
Debited from : State Bank of India (XXXXXX0115)
Bank ref no:[protected]
Paid by: Juilee Pankaj Dhokane

My name is Pankaj Manohar Dhokane. I have made the payment of Rupees 9537 /- on 10 Jan 2023 for booking the 6 tickets of "Shivaputra Shambhaji Natak" for 22 Jan 2023 at Mahakavi Kalidas Kalamandir, Nashik. But I have not received any mail regarding the tickets for the same. So I request to resolve the issue as soon as possible or transact the money back to our account.