BookMyShow — Money debited ticket not booked

Address:Idukki, Kerala, 685584
Website:bookmyshow.com

Money is debited from my bank account for the booking of two movie tickets but i didn't receive any messaged from bookmyshow regarding the confirmation of the purchase. I request a refund from book my show.
My transaction number is ig0cjvwgs6 on 22 july 2016 at 22:01
Basically money for my 1st transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. Anyway my second transaction was success. So i humbly request to take care of my refund as fast as possible.
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Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.

For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
[protected]

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