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BookMyShow

BookMyShow — Money deducted service not received

Address:Maan Road

I booked tickets for a movie, paid from my upi id, transaction succeeded but I did not get any tickets from the website. Now there is no quick customer support here. How am I supposed to be assured about the refund? I have been calling their customer support for an hour now. They make me wait for 20 minutes and call is automatically disconnected after that. Is this not fraudulent?
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