BookMyShow — Movie is license cancelled in theatre request in refund

The movie I booked has not been released. When asked at the theater he said the license was not issued. I booked and my money was caught in book my show app. They will automatically ticket cancel and refund amount with tax pay you.
my booking id is: 91996 ticket is not canceled
I will not receive any notification in cancelled and refund process 😠😠😠