BookMyShow — Movie ticket booking issue

Address:

Madurai

I tried to book 2 tickets and in the payment page, it redirected me to google pay and asked me to pay Rs.440. I paid the amount, but when i come again to booking page, the time was running and the ticket wasn't booked. so i tried to pay again, i requested and again it redirected me to google pay and requested me Rs.440. I paid the amount again, and still my ticket was not booked.
Now a total amount of Rs.880 is deducted and still my ticket is not yet booked.
i need refund Rs.400 and i need to get my tickets booked.