[Resolved] BookMyShow — Not refunding my amount and not addressing my ticket

mehaboobkhan18

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411027
Website:	bookmyshow.com

I had booked ticket. But the show was cancelled due to technical issues. Cinema paid us the ticket amount but we were told to collect our taxes amount from bookmyshow. I raised a ticket but they closed it saying cinema has paid us our amount. I raised 2 more tickets to open my closed tickets but bookmyshow did not respond.

Ticket numbers:

1) reference id - 1736847
2) reference id - 1826753

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Complaint marked as Resolved

Verified Support

Apr 25, 2016

BookMyShow Customer Care's response Hi, It's perfectly understood that you're upset about what's happened. The Internet Handling fees against the said booking id has been initiated from our end. You can expect the amount to hit your account within 10-12 working days. Hope this resolves your concern. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.