[Resolved] BookMyShow — Refund for a failed transaction not yet received

febysam78

from Delhi, Delhi

Address:

Nagpur, Maharashtra

I had booked a ticket on 11.07.2015 for Smruti Cinema (Nagpur) from Bookmyshow.com but THE TRANSACTION HAD FAILED yet i was charged Rs. 668.40.

I received a mail from bookmyshow that my amount will be refunded, but as i didnot get a refund, i went to their website and contacted one of their executives Madhuri Badule.. she assured me of a quick refund but today it has been almost 10 days after talking with her and i still havent got my refund.

I tried contacting them again on their website.. but it was showing that all their executives are buzy and cant chat right now..

it has almost been a month since the date of transaction and i still havent got my refund of Rs 668.40/-

The details of transaction are as under:
Booking email id : [protected]@gmail.com
Booking date: 11.07.2015
Booking amt: Rs. 668.40/- (failed transaction)

I am also attaching a scanned copy of my email print.

Feby Sam
[protected]
Nagpur Maharashtra.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Aug 23, 2015

BookMyShow Customer Care's response Hi Feby, We tried getting in touch with you today but got a busy tone on your number. Please check your inbox. We have sent you an email in regards to your query at [protected]@gmail.com. The amount of Rs 668.40 has not been claimed by bookmyshow. Please check your updated bank statement once. In case of any discrepancies, please share your updated bank statement from the date of transaction till today in a PDF or JPEG format. We'll have it checked. Thank you for being our valuable customer. Feel free to write back to us at [protected]@bookmyshow.com or LIVE CHAT with us. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.