[Resolved] BookMyShow — Refund for failed online tickets booking

Nakul Goel

from Bengaluru, Karnataka

Address:	560008
Website:	www.bookmyshow.com

Hi,

Today I tried to book movie ticket via bookmyshow app and after making the payment, the transaction got failed and this happened to me four times in a row.

The money got deducted from my card all the four times. Can you please refund my amount and can you please improve your app and let me know the reason of my transaction failures.

Below are the transactions Id's of all the bookings made which got failed on bookmyshow app :-

1.[protected]qE28fC6
2. 9C49TO
3. 9C49C6
4.[protected]dE61oG7

--
Thanks & Regards,
Deepak Goel
[protected]@gmail.com
[protected]@yahoo.com
Software Engineer
SAP Labs.

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Oct 6, 2016

Complaint marked as Resolved

Verified Support

Sep 05, 2016

BookMyShow Customer Care's response Hey Deepak,

We understand that we couldn't live up to your expectation.

The refund for all 4 transactions would be processed shortly from our end and the same would reflect in your account which was used while transacting within 5-7 working days.

In case your bank is a nationalized bank, then the refund may take up to 10 working days

Hope this information is helpful and the same has been conveyed via the ticket id 2420569.

Thank you for being our valuable customer.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.