[Resolved] BookMyShow — refund money for an fraud and unauthorised transaction | |||
Somebody accessed my book my show account on 17 apr 2019 and transferred rs. 1275/- and rs 850/- from my paytm wallet which was linked to my bookmyshow account by the name wer and rf as a 5 gift cards. I had immediately send an e mail to bookmyshow and requested them blocked the gift card. I then called bms customer care also and the ref id was given to me. Bms promised to revert after investigation by there backend team but as on 24th they are still investigating. Details of the fraudulent transaction are as follows Booking date & time Apr 17 2019 05:39 pm payment method Paytm wallet Confirmation id Inv[protected] Booking date & time Apr 17 2019 05:40 pm payment method Inv[protected] Was this information helpful? | |||
Aug 12, 2019 Complaint marked as Resolved Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi, Apologies for the delay. We sincerely regret for the trouble caused. The said transaction has been initiated for refund from our end. Hope you are in receipt of the refund. For any queries, feel free to connect with us via [protected]@bookmyshow.com Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||
2 Comments | |||
Comments
I booked ticket of premium seat no 5 in annex mall borivali and forgot to take screen shot and pay the amount of rs 280 and still it is not showing in my purchase history but my payment is done already
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Booked two seats( online) in the dress circle for avengers end game on 27/04/2019 in inox, bundgarden, pune.bookmy show wrongly displayed galleria as dresscircle.at the end, we paid for dresscircle, but ended up sitting in galleria. This is manipulation and unfair.
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