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BookMyShow — Refund not issued

The show was booked on 18th november but on reaching the venue the owners told that since there are not enough shows they are cancelling the show and the refund would be issued.
From 18th november till now I have written endless mails and dialled the customer care number but I got no response.
Please resolve it asap
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    +91 22 3989 5050
    +91 22 6508 8960
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    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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