BookMyShow — regarding money deduction before ticket

Bitupan Roy

from Mumbai, Maharashtra

Address:	Guwahati, 781007
Website:	bookmyshow

Hello concern person,
Today I tried to book 3 tickets but I got my ticket at the last moment of movie.It was about to end. While booking, app was giving error and totally it was hanged but my money already deducted and did not get tickets. So Kindly refund my money, it would be very helpful for me as I am a new user.
My booking ID-APSG[protected]A
Total amount-560.88
Account no-[protected]

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Sep 20, 2019

Updated by Bitupan Roy Kindly do the needful

Sep 20, 2019

Updated by Bitupan Roy Attached screenshot of ticket which I got at the last moment of movie.

Verified Support

Sep 22, 2019

BookMyShow Customer Care's response Hi,

Sorry for the trouble.

Ideally, the amount charged for an unsuccessful transaction get refunded back to you within 4-5 working days.

Please share your contact details via [protected]@bookmyshow.com so that I can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Oct 12, 2019

Updated by Bitupan Roy My contact detail-Bitupan roy, ph-[protected]