[Resolved] BookMyShow — SBI account charged but booking failed using paytm wallet at Bookmyshow.com

[Resolved] BookMyShow — SBI account charged but booking failed using paytm wallet at Bookmyshow.com

A Ajayavg165 from Ahmedabad, Gujarat

I have tried to book my 3 tickets on 15th july, 2015 on bookmyshow using SBI netbanking. I have used payment option using PAYTM wallet at BMS but the transaction failed somehow and i got a option either to RETRY or GO HOME and i chose to repay. Then i got a message from SBI that your account has been deducted for RS.168 with no ticket confirmation at all. I am not not sure that BMS has received my money or not but SBI webpage shows that money is transfered to INB Avenue india Pvt. LTD.Please help me to get my refund back. I am attaching photo of my SBI transaction with transaction ID. MAIL : [protected]@gmail.com (Used ON Bookmyshow ) SBI page: CCACG2JHU692IG0AIWFOZ1 TRANSFER TO [protected] AVENUE INDIA PRIVARE AMOUNT: 168 INR +1 photos Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support Aug 20, 2015 BookMyShow Customer Care's response Dear Customer, You having a pleasant ticketing experience with us is what we aim at. Our team tried contacting you couple of times, but couldn't get through. In case of an unsuccessful transaction, the amount gets refunded back into the respective account within a maximum of 5-7 working days from the transaction date. Hope you are in receipt of your refund. In case of any discrepancies, please write to us at [protected]@bookmyshow.com or LIVE CHAT with us. We would love the opportunity to assist you. Regards., Team BookMyShow
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