BookMyShow — Sunburn groove cruise tickets | |
Bookmyshow does not provide proper information about the event and also has customer service which is not helpful at all. I have booked couple tickets for Sunburn Groove Cruise worth 55000 and scheduled Nov 13 -15. Received an SMS saying weeks later that the event got postponed to January 22nd 2022. Tried to confirm it officially through customer support. Nobody picks up the call even when you are 1st in queue waiting for them to pick up for half hour and the call gets abruptly disconnected. The chat responses provided by support executives are all preset responses and they don't even read our query. I wanted to cancel the tickets as the new dates are not tenable for my travel. I tried sending emails and just got an incident number assigned and [ Incident id- [#11615154] further response weeks later. I don't know how else to reach them. They should atleast provide proper information of organizers to contact in such cases. Was this information helpful? | |
1 Comment | |
Comments
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
All o[censored]s can gather together and take a drive against book my show.
I have put at least 10 mails to them in past 4-5 months.
But neither seems to effect them.
You can contact me on +91-[protected].
And let us make others sufferers join us to make a drive against them and take legal route