[Resolved]  BookMyShow — Theatre didn't play the movie what about the refund

Rushi Upadhyay
Booking ID : WXXN4M3, WLKQ42W
Date : 06-May-2022
Show : 12:50 P.M
Movie : Doctor strange multiverse of madness
Theatre : Cinepolis, Ahmedabad alpha one mall, gujarat, ahmedabad.

It's on May 06 2022 Friday I booked tickets through Bookmyshow app. The show got cancelled in the midway. The only option I had was to simply wait for my money to get refunded. As per BookMyshow policy I waited for 2 hours. I still gave them time and waited for 1 day and checked my account. No amount was credited to my account.

I tried contacting Bookmyshow many times. Don't ever say you have live chat facility. I waited for hours for a reply and nothing came as reply. No response at all.
Haven't yet received any feedback from yours.
Since the tickets booked, It's been more than a 3 days. It's disgusting.