[Resolved] BookMyShow — ticket cancelled without communication

Sandeep.Dwivedi

from Bengaluru, Karnataka

Address:	560035
Website:	bookmyshow.com

Booking id lkth0xbdg13des

Extremely disappointed to find that the movie screening is cancelled after reaching at the theatre.
I wasted my time and travelled 20km in bangalore traffic to reach the theatre.
No communication from bookmyshow.
Is this what you do? This experience has made me to never book any tickets at bookmyshow.

1. Why did i suffer because of improper communication between bookmyshow and theatre?
2. Why my phone to bookmyshow was not picked up after multiple attempts?
3. Why is the theatre claiming that they communicated well in advance?
4. How did you perform booking of stree movie at 9:45 pm in single screen theatre when you have sold the tickets of yamla pagla diwana to me at the same time?

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Oct 23, 2018

Complaint marked as Resolved

Verified Support

Sep 17, 2018

BookMyShow Customer Care's response Thanks for getting in touch with us. As checked the issue has been addressed by our Twitter team.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Sep 17, 2018

Updated by Sandeep.Dwivedi Concern hasn't been resolved yet. Please update on what's the resolution provided.