To bookmy shows
Pls refund my tickets amt, 2nd dec 21.15 I booked tickets through phone pay app 559 rs deducted in my account but cannot get tickets I was tryed but app can't working your app network problem can't working and can't book my tickets, I ask the ticket keeper my order booked he says all tickets are sold no any your online booking, i feeled very sad I had bought next show tickets phisycily collect
Subject: Urgent: Refund Request for Failed Booking on 2nd Dec 21:15
Dear BookMyShows Support,
I hope this email finds you well. I am writing to bring to your attention an issue I encountered during my recent attempt to book tickets through your platform.
On 2nd December at 21:15, I used the PhonePe app to make a payment of ₹559 for tickets. Despite the deduction from my account, I was unable to obtain the tickets due to technical issues with your app. I made several attempts to resolve the matter, but the app was consistently unresponsive.
Frustratingly, when I inquired with the ticket keeper at the venue, I was informed that no online bookings, including mine, were recorded, as all tickets had allegedly been sold out. This left me in a difficult situation, and I had to purchase tickets physically for the next available show.
I kindly request your prompt assistance in processing a refund for the amount of ₹559, as the booking was unsuccessful, and I had to incur additional expenses to attend the show physically. I trust that you will look into this matter urgently and provide a resolution at the earliest convenience.
For your reference, the transaction details are as follows:
Date: 2nd December 2023
Time: 21:15
Payment Method: PhonePe
Amount: ₹559
I appreciate your prompt attention to this matter and look forward to a swift resolution.
Best regards,
[Sarang. Shinde]
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