[Resolved] BookMyShow — Transaction Failed but no refund

[Resolved] BookMyShow — Transaction Failed but no refund

V vinay badri from Mumbai, Maharashtra

Hi, This is to inform you that Rs.547.40 has been deducted from my Credit Card but the transaction was failed and received a reply stating to make a credit voucher payment, I was unable to do it so, hence called up the customer care for further assistance but unfortunately there was no proper response and have to miss my Movie show, This was really not expected from the good service provider, completely my mood was out with this transaction failed. Kindly request you to refund the same at the earliest. Regards, Vinay [protected] Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved May 27, 2015 Updated by vinay badri I got a call from BMS and am not understanding why do i need to provide my Credit Card Details ???????????? Verified Support Jun 01, 2015 BookMyShow Customer Care's response Dear Customer, Providing you a good ticketing experience is what we strive hard for. We have thoroughly investigated your concern. As the transaction was a failure for which a credit vocuher was generated. You can uitlize the credit voucher within an hour's time. In case the voucher is unused in the mentioned time frame, the amount gets auto- refunded back into your account within a maximum of 10 working days. As per our telephonic conversation, we hope yopur query has been resolved to your satisfaction. For any queries, please write to us at [protected]@bookmyshow.com and LIVE CHAT with us. Our customer care team is available 24/7 at your service. Regards, Team BookMyShow
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