[Resolved] BookMyShow — Transaction failed | |||
Hi, I am sathya from bellandur, bangalore. I tried booking a ticket for Jigarthanda at CineMax today, but failed, twice. Money was debited from my CITI A/c but ticket transaction didn't succeed. I also got two mails & sms-es saying that my transaction didn't succeed. Can you please let me know when the money will be re-credited to my account? Is the refunding automated or should i call someone to talk about the details? If so please give me the contact details. Name: R Sathya Narayanan Ph: [protected] Thanks, Sathya. Was this information helpful? | |||
Complaint marked as Resolved
BookMyShow customer support has been notified about the posted complaint. Verified Support Aug 04, 2014 BookMyShow Customer Care's response Dear Mr. Yadav, We regret the inconvenience you faced while transacting on our website. As per our telephonic conversation, our database reflects three unsuccessful transactions on 3rd August, 2014 for the movie Jigarthanda (Tamil) for which your tickets were not booked. We have had a through investigation on your query and would like to inform you that the amount is not claimed by BookMyShow, however, in case of being charged for an unsuccessful transaction the amount would be refunded to your account within 10 working days. Kindly cross check the reflection of the refunded amount in your updated bank statement after the mentioned period and assist us with the screen shot at [protected]@bookmyshow.com in case of any discrepancies. Thank you for kind co-operation and patience. In case of any queries in future please feel free to contact us on[protected] we are just a call away, write to us at [protected]@bookmyshow.com or you can even chat with us. Thanking you. Team BookMyShow | |||
 3 Comments | |||
Comments
Money refund for cancelled transaction
Hi BookMyShow team, I tried to book 2 movie tickets today. The amount got deducted from my account but at the end the transaction got cancelled. Can i know when will i be getting my money?mail and sms not get
Hello im vishwajeet singh today i booked a ticket 20th dec. For PK delight cinema my booking ID DVDC00002345 my site no f6.f7.f8.f9. but I didt get any mail or sms on my mobile what i do Now..plz short out my problum ASAPCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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