[Resolved] Bookshop Of India — Non-availability of information on ordered book after more than a week. | |
I have ordered a book on www.bookshopofindia.com (Confirmed through mail and mobile message by them)[protected] vide ORDER NO. :74864 (Business Mathematics by Dinesh Khattar) by paying Rs.355 ( including Rs.100 for delivery charges for delivery within 5-6 days ) on 27th September, 2021 at 11.09 PM but the company did not provide any details and did not deliver my product yet. Most importantly I could not access login to my account in the company's website to check the details of my order and my account. Actually log in credentials seem never existed on their site and I am very tensed seeing it. Kindly look in to the compliant and take action against the company to honour my order or refund me. Mail received from the company (Unable to attach as photo herein copied as text) Below is the copy of order placed by you on www.bookshopofindia.com #Order From Bookshop of India - www.bookshopofindia.com Order ID : BOI-74864 Dated : 09/27/2021 Payment : Credit Card/ Debit Card/ NetBanking Ship Destination : India Ship Through : SpeedPost/ Courier 1. Book Title : Business Mathematics: For University of Delhi Author : Dinesh Khattar Anuradha Gupta Price : Rs 300 Qty : 1 Discount : 15% Total : Rs 255.00 [protected][protected][protected]-------- Books Amount Total : Rs 255.00 Shipping Charges : Rs 100.00 Grand Total : Rs 355.00 CUSTOMER BILLING INFORMATION ********************************************************************************...⇄ Customer Name : Subarna Chakraborty Address : 192/B, Debai Pukur Road, Hindmotor, Hooghly, West Bengal, PIN - 712233 Country : India Phone : Protected Email : nandita#####@gmail.com ( Protected ) ********************************************************************************...⇄ CUSTOMER SHIPPING INFORMATION ********************************************************************************...⇄ Customer Name : Subarna Chakraborty Address : 192/B, Debai Pukur Road, Hindmotor, Hooghly, West Bengal, PIN - 712233 Country : India Phone : Protected Email : nandita#####@gmail.com ( Protected ) Was this information helpful? | |
Oct 10, 2021 Complaint marked as Resolved Due to out of stock condition, the company has duly initiated the refund process. Bookshop Of India customer support has been notified about the posted complaint. | |
1 Comment | |
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The seller has duly informed me that the product is out of stock and hence initiated the refund.
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