[Resolved]  Bookshop Of India — Non-availability of information on ordered book after more than a week.

I have ordered a book on www.bookshopofindia.com (Confirmed through mail and mobile message by them)[protected] vide ORDER NO. :74864 (Business Mathematics by Dinesh Khattar) by paying
Rs.355 ( including Rs.100 for delivery charges for delivery within 5-6 days ) on 27th September, 2021 at 11.09 PM but the company did not provide any details and did not deliver my product yet. Most importantly I could not access login to my account in the company's website to check the details of my order and my account. Actually log in credentials seem never existed on their site and I am very tensed seeing it. Kindly look in to the compliant and take action against the company to honour my order or refund me.

Mail received from the company (Unable to attach as photo herein copied as text)

Below is the copy of order placed by you on www.bookshopofindia.com

#Order From Bookshop of India - www.bookshopofindia.com

Order ID : BOI-74864
Dated : 09/27/2021
Payment : Credit Card/ Debit Card/ NetBanking
Ship Destination : India
Ship Through : SpeedPost/ Courier

1. Book Title : Business Mathematics: For University of Delhi
Author : Dinesh Khattar Anuradha Gupta
Price : Rs 300
Qty : 1
Discount : 15%
Total : Rs 255.00

[protected][protected][protected]--------
Books Amount Total : Rs 255.00
Shipping Charges : Rs 100.00
Grand Total : Rs 355.00

CUSTOMER BILLING INFORMATION
********************************************************************************...

Customer Name : Subarna Chakraborty
Address : 192/B, Debai Pukur Road, Hindmotor, Hooghly, West Bengal, PIN - 712233
Country : India
Phone : Protected
Email : nandita#####@gmail.com ( Protected )

********************************************************************************...
CUSTOMER SHIPPING INFORMATION
********************************************************************************...

Customer Name : Subarna Chakraborty
Address : 192/B, Debai Pukur Road, Hindmotor, Hooghly, West Bengal, PIN - 712233
Country : India
Phone : Protected
Email : nandita#####@gmail.com ( Protected )
+1 photos
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Oct 10, 2021
Complaint marked as Resolved 
Due to out of stock condition, the company has duly initiated the refund process.
Bookshop Of India customer support has been notified about the posted complaint.
Complaint comments 

Comments

The seller has duly informed me that the product is out of stock and hence initiated the refund.

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