Box 8 — No response after ordering food

Address:

Parel

I ordered food with zomata on 6th of August 2020 at 8.57 pm, after ordering I waited for 1 hour but the food didn’t turned out, no one from zomata or box8 was courteous to call about my order, my wife was not well so we plan to order food from box 8 and my kids were hungry and they were cribbing for food, Box 8 contact nos are not working Phone:[protected], so why the hell you are open and taking orders, after talking and chatting with everyone I was extremely disappointed, I won’t spare Box 8 and and your partner Zomata as well, will start a negative campaign wherever possible. Also I would like to add your chat staff is extremely shameless, rude and uneducated, I have the name of the person whom I have spoken to and the guy whom I chatted with but let it be, if the service is pathetic of Box8 so what do the you expect from the staff.

Same is with Zomata, the chat staff was extremely rude, will stating about refund, he was talking as if though he is favouring me

Deadly combination (Zomata and Box8)

I will escalate the issue to the next level to your co-founders (Mr Amit Raj and Anshul gupta ) who commits wonders

Regards
Taufiq ansari