[Resolved]  BPCL Petrol Pump — Cheating at Petrol Pumps

Hi,

Petrol pump employees in Bangalore have started cheating the consumers in a big way. Though I have witnessed this and taken precautions many times, last incident made me react. It happened in Sanjaynagar BPCL petrol pump (the one near to Food World) in Bangalore.

The incident goes somewhat like this - I was waiting my turn to fill gas and there was this small family in their new car before me. This young guy in the car asked the pump employee to fill petrol worth 1000/- in a voice that was quite audible to me & my wife sitting in our car behind. Surprisingly he filled petrol worth 250/- only and was about to take 1000/- from the young guy that suddenly his father sitting at the rear noticed this and told the employee that they have asked fuel for 1000/-. Employee nodded his head in an idiotic manner and again started filling the fuel till the meter reading displayed 750/- and cooly told the old man that petrol worth 1000/- has been filled. The old man thought the employee has started the meter from zero. I was witnessing this trick that he started the meter from 250/-.

I immediately came out of my car behind and caught hold of that employee and informed the old man that he has only filled petrol worth 750/-. Suddenly this cheat is telling us that he thought he has been asked to fill 750/- only. I told him clearly that even sitting in my car behind I heard the old man telling he need fuel for 1000/- .. Later we gave that cheat some peace of mind for trying to dupe and made him fill fuel for 1000/-..

This is happening in all busy petrol pumps in the city and these guys in the pump do all sort of petty tricks to deviate our attention from the meter thereby trying to grab money. As consumers we need to be more aware and I have made it a point to come out of the car and view the meter properly to make myself sure that they fill the right quantity of fuel for the right amount.

Is there anything we can do to raise this issue to the authorities? I believe we can atleast inform the concerned organisation (HP, BP, IndianOil etc) people.

Regards,
Shenoy
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Bpcl Petrol Pump — i left remaining balance atm at petrol pump

A BPCL petrol pump on express highway from bombay to pune at talegaon.Date 3/8/09 at 9:30pm to 9:45 pm i field the petrol of 200 rupees i gave him 500 rupees i forget take remaining balance. I try to call on there numbers but it just ringing no one is picking up the phone . please help because i am driver otherwise it deduct from my selery which i cant afford my cell no [protected]
This is to make you all aware of Bharat Petrol Pump, Ramamurthy Nagar, Kalkery Road Bangalore-16.
This Petrol Pump is master in all types of frauds. I personally measured after filling petrol from this filling station that 100 ml is being cheated of every liter of petrol that is taken. Also the quality of petro is worst, its a mixture of petrol and kerosine, which damages the engine of our vechele. I personally found out this, as my mechanic showed me the condition of my bike's engine after filling from this same station for few months. Also you will find starting problems and no riding pleasure after filling petrol from this pump. The most important thing is that they have tampered with the machine and cheat you on every liter of petrol you take, and the rest followes after that.
I would suggest to BAND this particular petrol pump.
If you are reading my blog then my suggestion is to never visit this filling station.

Bpcl Petrol Pump — cheating in fuel filling

i had gone to Sree Lakshmi Service Station, BEL Road, Bangalore, where I asked them to fill petrol for 400rs for my two wheeler. but disgusted later to understand that it was not worth 400rs, but only worth 200rs. I hope BPCL would send somebody for inspecting this Service Station soon.

Bpcl Petrol Pump — Mixing kerosene with petrol

We have seen at your bpcl retail petrol pump at barimula, pipili right now.
They have mixed petrol with kirosine illigaly.
Pls do the need ful at your end.

My self: sukant pattanaik & my frient mr stya ranjan
Mobile-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6065
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information