[Resolved]  BPCL Petrol Pump — Water Mixed Petrol

Address:

Kota, Rajasthan

I have purchased Petrol for Rs.2000/- on 08.08.2014 from M/s Masum Filling Station, DCM Road, Kota (Rajasthan). After filling the petrol I drive for approx 1 Km and suddenly my car started giving trouble and then it completely off. I had taken to the car to volkswagen service station, they have checked and told that the petrol is contaminated and mixed water in it. The approximate expenses to repair the same is Rs.20000/-. I called to the dealer(+91-[protected]) and he has asked to call next day. Today I again called and he has given the Nos of Mr. Amzad(+[protected]. Mr. Amzad has completely denied the fact and said it is not possible at their pump and he even did not bother to look back to his system and possible causes of negligence. I am surprised that such adulterated petrol is being sold freely in the main city area and no one is bothered to protect the customer interest. It has shaken my confidence with M/s BPCl also. You are requested to pl.look into the matter and suggest what is the remedial action is available to a normal customers like me. Thanks & Regards Amit Purohit +91-[protected]