I have been register a complaint to [protected]@bpl.in on 12 th January 2023 and i got the response as working and our service guy contact you in 72 hrs. its almost 7 Months instead of 72hrs. i keep following from January but there is no action. Please find the first and latest responses of bpl care center. Any suggestion how to get solved this ?
We Care
Jan 13, 2023, 9:48 AM
to me
Dear Pavan Kumar,
Greetings!
We have registered your complaint. Our technician will call you and visit in next 72 hours. Kindly bear with us.
Call Id -R230113NEL44316
Warm Regards,
We Care Team
Latest Mail
*******
We Care
5:59 PM (17 minutes ago)
to me, Customer
Dear Pavan kumar,
Greetings!
Thank you for taking the time to write to us. we are sad that you had a concern with our product and service.
We are sorry for the delay in service. We have escalated your complaint to the concerned Area manager for a quick update and resolution. Kindly bear with us.
Warm Regards,
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