BPL — Washing Machine - Not serviced even after getting money

Address:Dynamic House No.64, Church Street Bangalore – 560 001 Karnataka. INDIA +91-80-25580490
Website:bpllimited.com

Hi the issue is already registered with BPL company as per norms and the Call Id is - R220121Che40865
The technician visited the place and he got around 6, 000 rupees to service.
But it worked only for 3 days and it did not work after that. He is not picking up the call when we call him. Even if he does, he gives a timeframe of one week to come to our home and service. But he never comes.
We cannot be without a washing machine. We have also spent a lot of money on this machine. Hence, I need the service to happen as soon as possible.
I have furnished the technician contact details for your reference.
He already got a hefty sum of money from me. 6k rupees for a 15k machine. Almost 1/3rd of the machine price.
Please feel free to contact my father Ramesh at [protected] for any clarification. Or you can reach me at [protected].
Address - No. 37/C, 3rd cross street, PTC quarters, Thuraipakkam, Chennai- 600097
Machine - It's BPL fully automatic front load washing machine bought from Flipkart 3 years ago. It is out of warranty.

Technician name - RATHISH
Technician Number - [protected]
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Apr 12, 2022
Updated by deva2329
Its been almost 12 days. Still I did not get any reply from the team.
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    Dynamic House No.64, Church Street Bangalore – 560 001 Karnataka. INDIA +91-80-25580490
    India
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