Brand Factory — product delivered but no status update to return

Address:Kolkata, West Bengal, 700156

I want to return received order but due to incomplete status update i m not able to return it. Many times i contacted brand factory customer care but did not get satisfactory answer. They all told me the same statement evrytime. I ordered the product on 12th july now its 5th aug nobody came to pickup the order.
Can anybody tell how to resolve this problem.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms. Khushi,

I am concerned to note this. Please share your Contact Number and Order Details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
Khushikk33's [Complaint's author] reply, Aug 23, 2019
Thank you.
Details have been sent on the given mail id. Kindly check.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pantaloons Fashion & Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    840
    Pending
    0
    Resolved
    385
    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
    View all Pantaloons Fashion & Retail contact information