[Resolved]  Brandsvillage.com — Fake cheap looking bag

Address:

New Delhi, Delhi

I had ordered a matte golden colour shoulder bag (branded) but when it reached they didnt allow me to open and check till the time I handed the money to them. When eventually I paid and opened the packet, I saw a horrible fake cheap shiny looking bag in some other metallic colour. When I told the guy that I didnt ordered this bag, he was like talk to the customer care and left. I kept calling/mailing them regularly but to no avail. They were like they do not have a exchange or refund policy and kept the phone down. I had a terrible experience with brandsvillage. Will request everyone not to buy anything from this fraud company. The cheap looking bag was never used and dumped somewhere in my closet. Seal this fraud company and make the owners go behind bars for cheating customers!