BSNL Haryana Division — BILLING COMPLAINT

Address:

Gurgaon, Haryana

I am a consumer of BB Combo 850 Plan since Mar 12. From Feb to Mar 13 bill I have seen that the amount of free calls that is 350 has not been deducted from my landline usage charges. When I have tryed to log on complain through my user ID. It is showing that complain is already been pending against your number. However, while tracking I am not getting any complain is pending against me. I want that my bill should be adjusted in next month and my broadband speed should be regulated according to plan I am not getting the speed of 256 kbps also. My user ID is [protected].