[Resolved]  BSNL on behalf of Shreejay Enterprises — Fraud and no service

Address:

Hyderabad, Andhra Pradesh

Hello,

I have taken the modem from BSNL office Charminar the lady rep sold me it was from shreejay Enterprises in Janauary 2011 few months modem worked well but since October it's not working and it's under warranty I call shreejay to repair or exchange every time they say will send or contact Hyderabad office but nothing happens,,I visit BSNL the lady says the guy rep from it come so exchange it but then he doesn't come over and later on when I contact the guy Madan from the company he agreed the other day he say he belongs to other company.

What shall I do I trusted BSNL and took it and they did fraud by representing private company but now she it's under warranty I want an exchange so please help me.

Model no. DNA-2011
MAC:00:21/2C;55:A6:48
[protected]


Shahana