BSA Hercules — gear problem roadeo cycle

Address:

Thrissur, Kerala

I have purchased a roadeo a 200 21speed disc brake model no 1fg346g0b37000a purchased on 26 september 2017 through flipkart we have installed the same but the gear is not working properly and seat fitting/ tighting clamp is not available in the box we have searched the market but same is not available, the diameter is 1.1/4 kindly sent them and intimate the service center/to whom to repair the same my address is appended below
Bobby joseph
Kattookaran - house, kingship view
P. O. Ollur thrissur dist - kerala.680306.
Email id; [protected]@gmail.com