BSES Yamuna — Electricity bill Rs 18/unit for domestic consumption is very high .

Address:

New Delhi, Delhi

Dear Concern Authority, I am really tired going to their office every day and the are not reverting my mails too.I had send mails to these id's -bypl.[protected]@relianceada.com, [protected]@hotmail.com. PLS HELP. The mails which I had sent is as stated below. What a worst service? I tried very hard to register a complain both personally and online but could not, personally your employees are in no mood to listen as we will have to move as per their mood and secondly you online registration showing error message. So I opt for writing a mail to you with a hope that I problem will be solved. I know BSES Yamuna have a monopoly but still Rs 18/unit for domestic consumption is very high. I story of started on the very day I thought of renovating my house . I had no idea that I should had informed BSES Yamuna power for the same. But as my faith could had stuck, one day a received a notice from your company and was asked to come to your office on a particular date. When I went, I was surprised to receive a penalty of Rs 21, 027 for my construction work and unit charged was Rs.18/unit.I told them that I was unware that I had to inform them. After 1 month of repeated visit somehow they agreed and my amount was reduced to Rs. 13, 500 and 3 installment was made that need to be paid in three month. I was told that if I miss any installment than the discount will be void, that means I will have to pay the whole amount of Rs.21027. It was like, I am taking a loan from a local money lender who is agreeing on whatever he wants. I thought my problem was solved but it was just a started as even after my construction was over 3 months back .I am still paying the same rate of Rs 18/unit. When I again visited your office then I was told that this rate will exist till all my installments are over. I paid one installment last month of Rs.5500/- on 20/4/15 and this month is due on 18/5/15. My question is why should I pay Rs 18/unit when my construction has stopped 3 months back and per unit rate is not reduced to domestic rate . Why I have to live at the mercy of your employees. If this problem is not solved soon than I have no option than to apeal in the consumer forum. Regards, Om Pal House no -294, Block no 5, Trilok Puri, New Delhi-91 NOTE: CA NO[protected] CRN NO-[protected] BILL NO[protected]