[Resolved] BSNL — Amount debited but balance not credited

Swapnanil

from Kolkata, West Bengal

Address:

Kamrup Metropolitan, Assam

I already have given this complaint but as it takes longer time as well as no responds from bsnl castomer care, therefore I am repeating my complaint where my money got debited from my bank account but the balance not got credited to my mobile . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . Please look after the matter, the amount is not a issue but I can't let it go . Because, I like to follow the quote " JAGO GRAHAK JAGO" . Thank you

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Complaint marked as Resolved

It has been resolved today evening . Actually I got lots of calls from different nos who introduced themselves to be BSNL Executive . I think this should be the valid no 9794355913 who called me at noon and asked me for my other bank account no . I refused to give and asked him to balance my mobile . He assured me that It would be avail with in 24 hours . And the call was made on 28/07/2014 and I got it refund into my bank account from where it got deducted . I like to mention also the nos from where I got calls in these days who wanted to rob my account . 9570078488 and 9918251783 on 28/07/2014 3557504570 and 7250344697 on 30/07/2014 Please I have recorded the conversation for further need.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Jul 30, 2014

Updated by Swapnanil It has been resolved today evening . Thank you so much for the support and assistance . But One more suggesstion, Please try to make each complaints confidential as it becomes hectic receive calls from different cheat nos .