BSNL — Amount Deduct from Bank But Not got Amount balance After Recharge

Address:

Nainital, Uttarakhand

hi! Sir/Madom
I had recharge my mobile ([protected]) By Paytm Mobile solution by Online Payment through HDFC NETBANKING, on Dated 18th of Nov 2013.The Amount of 50/- Was deduct from Bank but Still i did not not get balance after recharge.even i had get message "recharge successfully" from Paytm.please help on this and refund my amount as soon as possibel.in this regard i had talk with customer care of BSNL.thay are saying that for online recharge they did not have any records and saying that consult with your bank.so please help on this.

Date And time of Recharge-Mon Nov 18 2013 12:47:17