[Resolved] BSNL — Balance not credited after the amount got debited from my bank account | |||
Actually Today I tried to recharge my Assam BSNL (GSM) Mobile through Net Banking of State Bank Of India . It was successful transaction and the amount I tried to recharge got debited from my account, But did not get the talktime . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . And I havn't got any respond from custome care .Please resolve it as soon as possible. Thank you . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Till now, the problem has not been resolved . Today I got calls from different persons who introduced themselves as BSNL representative and asked me for my Bank Account details so that my lost amount could be credited . But while they asked me for my OTP password, I doubted and disconnected call . I am going to mention the two nos from where I got cheat calls - [protected] and [protected] and I request you kindly to take action for these nos . And later at noon, I got another call from BSNL ONLINE TRANSACTION DEPARTMENT, Noida who also asked me for bank details but I refused to give and asked him to transfer the balance to my mobile no only . The no was [protected] . Please help me to retrieve my balance and also put some step towards these fraud people who gets involved in cheating and rob prople . Thank you .
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001