BSNL — balance reduced from account but recharge not done

Address:

Thiruvananthapuram, Kerala

Sir I have recharged from bsnl online portal and money has been deducted from my bank account but the amount has not been accounted into my mobile balance. The following is my transaction id and reciept TransactionID: TXE[protected] Mobile NUmber :[protected] AMount: 98.00 Transaction date: 1/9/2014 9:08:39 PM Reciept no: [protected] Kindly take proper action against this Regards Sharath ph:[protected]