[Resolved]  BSNL — BlackBerry customer care behavior

Address:Cuttack, Odisha

Sorry to say that though I have recharged my BB through BSNL online on 6th march 2014 at 11.40.28AM and my Ref No is [protected] and TXE[protected], and till now it is not activated means till 9th march 2014 at 04.30PM. But from 6th of march BSNL cutting GPRS till now. When I contact 1503 they say to contact 1505 And when contact to 1505 they are saying to contact BSNL office and talked very rudely not answered and without solving my problem. I am very sorry to say your costumer care lady does not know how to talk the customers. Hope my problem will be solve as early as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information