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Bharat Sanchar Nigam [BSNL]

BSNL — Broadband over usage

Address:Thrissur, Kerala

In one day my free limit of broad band is finished whereas i have not used. The message was received on my mobile on 3rd july2014. My broad band telephone no is[protected]. I did not use the full 2.5 GB on July 2014 . This is surprising to me that in two day my free limit is over. Now this time 2 GB extra used either by someone else or there is some technical mistake. These mistake i am checking on BSNL customer support then i know company is add my free time(2AM-8PM) usage. In any change in my plan company is not inform me. This customer cheating please stop and to correct it. I want that i may please not be penalised for the extra uses as it is not used by me. There should be some enquiry, how my full month limit is finished in one day whereas i have not used. I am waiting for favorable response from your end. Thanks ASHIR AL MUHAMMED
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In one day my free limit of broad band is finished whereas i have not used. The message was received on my mobile on 3rd july2014. My broad band telephone no is[protected]. I did not use the full 2.5 GB on July 2014 . This is surprising to me that in two day my free limit is over. Now this time 2 GB extra used either by someone else or there is some technical mistake. These mistake i am checking on BSNL customer support then i know company is add my free time(2AM-8PM) usage. In any change in my plan company is not inform me. This customer cheating please stop and to correct it. I want that i may please not be penalised for the extra uses as it is not used by me. There should be some enquiry, how my full month limit is finished in one day whereas i have not used. I am waiting for favorable response from your end.

Thanks
ASHIR AL MUHAMMED
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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